After being asked to take part in a BBC Breakfast feature, Insight’s Operations Director Tony Smith re-enacted a scene of tracking a vehicle as part of a matrimonial/partner investigation case to show that private investigators provide many useful and legal services to clients. After all the furore of the public enquiry into the News of The World phone hacking scandal it is about time that somebody in the investigation agency showed a degree of transparency into the services provided and methods used.

The BBC Breakfast feature went down really well for the most part with members of the public who have provided a lot of positive feedback on forums and also directly to the feature. As expected there has been a small percentage of “private investigators” reacting to the programme with a huge degree of negativity and questioning Tony’s morals as a private investigator for showing the general public a few of the techniques such as vehicle tracking to assist investigations.

At a time when the industry is deeply in the spotlight for all the mystery and illegal tactics being adopted by criminals who call themselves private investigators, surely being honest and open with the general public is the best way to show people that our industry is not a smoke and mirrors service and that by hiring a private investigator you are getting a professional service that uses legitimate methods to assist your problems.

The investigators creating a small pocket of negativity really should be questioning their own morals before slating the feature for being honest and open, after all how can the image of the industry improve if we do not embrace people in such a way that builds trust and repairs the damage that has already been done by criminals acting under the banner of a private investigator.

Keeping it real and being transparent simply means being honest with your clients and potential clients alike, if we all took this approach instead of a minority adopting illegal methods for financial gain there would be no need for major broadcasters such as the BBC to showcase investigation methods in the first place.

Our clients say...

"We often instruct Insight Investigations at very short notice, we are provided with an excellent friendly service, well done on providing a great service!"

- Anthony Collins Solicitors

"We have used Insight Investigations to assist with an internal problem. We are delighted with the outcome of their investigation, that got to the truth of the matter, enabling us to eliminate this and operate more efficiently"

- T. Pettingale – Topps Tiles

"I have found the service provided by Insight to be exceptional. No instruction is too difficult and each one has been completed with a high degree of efficiency and professionalism. Nothing phases them and I know that they will always do their utmost to assist me. I would definitely recommend their services to anyone."

- Liz Hargreaves - Shoosmiths

"We always receive a swift and efficient service from Insight Investigations. We regularly have the need to serve documents at short notice and this is always accommodated".

- Sally - Thomas Horton

"Insight Investigations offer a very professional and efficient service and are always willing to go that extra mile to assist us when we have an emergency case to deal with".

- Geraldine Haden - Housing Law UK

"I am delighted with the prompt and efficient service carried out by Insight Investigations. In over twenty years in the debt collection business I have used a number of service and investigation agencies. Insight have proven to be the best in terms of quality and price and we are happy to recommend their services".

- Adrian Shaw - H&S Legal Solicitors

"Our dealings with Insight have been professional, efficient and friendly! Working within a large organisation such as ours often requires speedy assistance, sometimes at very short notice. Pleasant in their telephone manner, easy to communicate with and available to assist at short notice. A good experience to say the least."

- Samira Qayum - Midland Heart

Insight Investigations offer a professional service and are well-versed in the services that they provide. They are swift to respond to queries and fast to update you on the progress of the task they are carrying out. All in all, they are reliable and recommended.

Elinor Sandbach - Eversheds

I had to use the services of Insight when I suspected my husband. The incredible professionalism and discretion was superb.

I was impressed with the speed of knowledge. I can heartily recommend insight for any investigative situation, the professionalism and dedication to the job in hand was exemplary.

Catherine from Dorset

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